Services

End-to-end services for your ERP ecosystem

From process audit to long-term support — we guide every stage of your digital transformation on Microsoft Dynamics 365 Business Central.

What we do

End-to-end services for your ERP ecosystem

From first implementation to long-term support — we guide every stage of your digital transformation.

01

Business Central Implementation

Full-cycle implementation — from process analysis to production go-live.

02

Customization & AL Development

Extending functionality with AL extensions tailored to your processes.

03

Process Automation

Removing manual work with Power Automate and workflows.

04

ERP Consulting

Process audit and a roadmap for your digital transformation.

05

Power BI Dashboards

Real-time data visualization and reporting for management.

06

Azure Integration

Scalable cloud infrastructure and secure API integrations.

07

Data Migration

Safe migration from legacy systems with no data loss or downtime.

08

Support & Maintenance

Post-go-live support: consultations, updates and incident handling in an agreed format.

Methodology

A transparent implementation process

Seven clear stages — from the first call to long-term support of your system.

Discovery

Getting to know your business and project goals.

Analysis

Detailed study of business processes.

Planning

Roadmap, resources, timelines.

Implementation

System setup and development.

Testing

Quality assurance and scenario checks.

Go-live

Transition to production.

Support

Ongoing maintenance and growth.

Scope

What each service includes

ServiceWhat we doDeliverableTimeline
ImplementationProcess analysis, module configuration, data migration, trainingA working system in production8–20 weeks
Data migrationData audit, master data cleansing, transfer, reconciliationSigned reconciliation of balances2–6 weeks
Customisation (AL)Extensions for processes outside the standardUpdate-safe extensionfrom 2 weeks
Power BIData models, management dashboardsReal-time reporting3–6 weeks
IntegrationsBank, webshop, marketplaces, warehouse hardwareData exchange without manual entryfrom 2 weeks
SupportSLA incidents, update management, ongoing developmentPredictable system operationmonthly
Process

How we work

StageWhat happensWho is involved
1. Audit freeWe review your processes and size the workYour department head + our consultant
2. DesignWe fix what the standard covers and what needs buildingYour key users
3. ConfigurationModules configured, sandbox preparedOur team
4. MigrationData cleansed, transferred, control totals reconciledYour data owner
5. TrainingOn your data, not on demo examplesAll future users
6. Go-live and supportProduction start, support through first period closingsBoth teams
Questions

Frequently asked questions about working with us

Where do we start if we have not chosen a system yet?

With a free process audit. One or two workshops and you receive an estimate of scope and timeline. That document is yours — you can take it to any vendor.

Do you work only with Business Central?

Yes, deliberately. Depth of knowledge in one platform matters more than a broad service catalogue.

Can we order only data migration or only Power BI?

Yes. Standalone work is possible if the system is already running.

What does support include?

SLA-based incident response, managing the two annual Business Central updates, ongoing development and training for new employees.

Who owns the code of customisations?

The client. You receive the source code of extensions built during the project, which removes vendor lock-in.

Ready to modernize your business?

Leave your details and we'll send the details of a free process audit. We reply within one business day.

or write directly: info@nbcs365.com · +380 98 107 5878

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