Frequently asked questions about Business Central
Answers to the questions CFOs and operations leaders ask most often before a project starts.
How long does a Business Central implementation take?
Depending on complexity — from 8 to 20 weeks. A standard mid-market implementation takes around 12 weeks.
Can you migrate data from our current system?
Yes, we perform full data migration with integrity checks and without stopping your business processes.
Do you support the system after go-live?
Yes. The support format is agreed separately: ad-hoc consultations, a block of hours, or ongoing support with a defined response time, fixed in the contract before go-live.
Can Business Central be customized for our industry?
Yes, through AL extensions we adapt the system to the specific processes of manufacturing, retail or distribution.
How do you estimate the cost of a project?
Cost depends on the scope of processes and the number of users. We provide an accurate estimate after a free audit.
Does BC integrate with Power BI and Microsoft 365?
Yes, integration is native — Power BI, Excel, Outlook and Teams connect with no extra connectors.
How does a project start?
With a free process review: one or two meetings where we go through how your finance, warehouse and sales actually work. You come out with an estimate of scope and timeline — even if you go on to work with someone else.
Can it be implemented in stages?
Yes. The usual order is finance and sales, then warehouse, then manufacturing and analytics. Each stage delivers a working result and spreads the budget over time.
Who do we need on our side?
Three people at minimum: a project owner who can make decisions, someone responsible for data, and a key user from each area. Without these roles the timeline slips regardless of the contractor.
How much does implementation cost?
Services run from $860 per month on the Start package to $2,150 on Corporate. Microsoft licences are paid separately at $80–110 per user per month. The exact figure depends on the number of modules and process complexity.
Will there be hidden costs?
The recurring costs are licences and support. One-off development appears when processes change. We deliberately use as much standard functionality as possible to keep the cost of future upgrades down.
Can you migrate data from 1C or BAS?
Yes. We move master data, balances as at the cutover date and open documents. History is moved selectively, usually one or two years. We recommend keeping the old system in read-only mode for at least six months.
How long does migration take?
Two to six weeks. The longest part is cleaning up master data, and that work is mostly done by your team. The load itself takes one or two days and is scheduled for a weekend.
How do we know the data is correct?
Through control-total reconciliation: trial balance, stock quantities by location, and accounts receivable and payable. The result is signed off before go-live.
Does Business Central work offline?
It is a cloud system, so a connection is required. The mobile app lets you review data and approve documents; full offline work is not supported.
How often are there updates?
Microsoft ships two major updates a year plus regular fixes. Updates are applied automatically, while customisations need maintenance — that is covered by the support agreement.
Does it integrate with Excel and Power BI?
Yes, natively. Data opens in Excel with the option to edit and publish back, and Power BI connects without separate connectors. Outlook and Teams work the same way.
What about support after go-live?
An SLA with a fixed response time, update maintenance, ongoing development and training for new staff. The scope is agreed around your processes.
Ready to modernize your business?
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or write directly: info@nbcs365.com · +380 98 107 5878